Modern ICT infrastructure is designed and expected to operate on a 24/7/365 basis, providing on-demand tasks and support for business functions that often operate without human input. Consequently, maintaining the status and health of that infrastructure is paramount to keeping business functions operational at peak levels.
While the human element in this maintenance cannot be overlooked entirely, it is not practically or logistically feasible to maintain manual oversight of all systems checks and their associated notifications.
To address the demands for a comprehensive monitoring package, Pentagon technologies promotes a customer-tailored solution in the form of Monitoring as a Service. Clients whose infrastructure management is critical require the ability to monitor all their network components and services. Monitoring as a Service works across multi-site networks, and operates as a high-availability function to ensure uptime. In addition, we place heavy emphasis on notifications and flexible reporting regimens.